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Art of Small Business Blog

Helping Your Business Grow

Featuring Charles Hude, Dave Jarecki and Kaya Singer

Business Owners Resources

Our blog is designed to help business owners that would like to find answers to everyday issues. We will have guest bloggers and comments from other professionals in the business. We want the blog to be inter-active so the more feedback and comments the better learning tool.

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Art of Small Business Blog

Helping Your Business Grow

Employees

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Employee Recognition: Customers judge your business based on your employees

by Charles Hude, April 22, 2009

Today more than ever customers want to feel appreciated.

Studies show that when customers decide not to come back to a business, 70% of the time it is because of the employees. Most cases the employee sees your customer and helps them. Therefore, the question is how your employees feel when they walk in the door.

Employee Development– Uncover 6 Top Ways to Increase Your Profits

by Charles Hude, April 17, 2009

Increase Your Small Business Profits

Your employees affect your profit. Studies show that when customers decide not to come back to a business, 70% of the time it is because of the employees. Customers are looking for a positive, welcoming experience that inspires trust and encourages them to make a purchasing decision. When your employees rob them of the experience, they are effectively robbing you of revenue.