Restaurant Consulting and Coaching

We specialize in restaurant consulting and coaching in the Portland, Oregon and Vancouver, Washington area to help restaurants improve their service and over-all dining experience. We have years of experience in restaurant management, design, menu planning, wait staff training, hosting, and food presentation.

You do not have to be an expensive restaurant to offer five star services. Service is the one thing any restaurant can do that will bring the customer back from a small coffee shop to a small bistro.

Our clients are small independent restaurant owners. They own coffee shops, small bistros, diners, breakfast restaurants, wine bars, taverns, and other local restaurant. We understand that running a restaurant is hard work and takes up most of your time.

We help you find ways to manage your time better, improve your service, train your employees to take ownership, and help you design a system for your restaurant that works around your strengths.

Some questions to think about:

• Why are some restaurants affected by a slow economy while others are at full capacity?
• Are you losing customers and blaming it on the economy?
• Why are restaurants going out of business while others have waiting list?
• Why it is some restaurants have ok food but they are packed?
• Why it is some restaurants have great food but no customers?
• Does your wait-staff complain about not making good tips?

You may ask yourself what’s the difference and what am I doing differently than the successful places. Well, this is where we come in and help you find the differences and how to organize and create strategies to change your business.

How We Help Your Restaurant

We coach, consult, teach and train you and your associates. Areas we focus on:

• Full Restaurant Assessment
• Why food presentation is important
• How to wait tables
• How to make good tips waiting tables
• Up selling techniques
• Restaurant staff training
• Tools to help to run a good restaurant
• Marketing and Customer Service
• And more

There are many things you have to keep you eye on everyday in a restaurant. You are only as good as the last plate you serve, table you waited on, table your sat, drink you served, guest you greeted, and the atomosphere of your restaurant. So through training, systems, and leadership you can have a five star business.

Learn More About What We Do To Help Your Business.